Terms & Conditions

Welcome to VapesStoreAus. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms. Please read them carefully.

1. Age Verification and Restrictions

The products sold on this website are intended solely for adult use. By entering this site and making a purchase, you represent and warrant that you are at least 18 years of age. Falsifying your age to purchase products from our store is strictly illegal and violates our terms of service.

We reserve the right to request photographic identification (such as a Driver's License or Passport) and to employ third-party age verification services to confirm your age. Any orders placed by individuals under the age of 18, or those who fail the verification process, will be immediately cancelled without notice.

2. Prescription Requirements & Legal Compliance

In strict adherence to the regulations set forth by the Australian Therapeutic Goods Administration (TGA), the purchase, possession, and importation of nicotine vaping products require a valid prescription from an Australian registered medical practitioner.

When purchasing nicotine-containing products, you agree to:

• Provide a genuine, valid, and current prescription issued in your name.
• Upload this documentation securely through our platform before or during checkout.
• Acknowledge that our compliance team will review and verify your prescription.

VapesStoreAus assumes no liability for legal repercussions arising from the submission of fraudulent prescriptions. We will refuse service and report instances of fraudulent documentation to the appropriate authorities.

3. Product Use and Safety Warnings

Vaping products contain nicotine, a highly addictive chemical. Our products are intended to be used as an alternative to traditional combustible tobacco products by adult smokers. They are not intended for use by non-smokers, pregnant or breastfeeding women, or individuals with a risk of heart disease, high blood pressure, diabetes, or asthma.

Lithium-Ion Battery Warning: Vaping devices utilize lithium-ion batteries, which can be volatile if mishandled. You agree to use appropriate chargers, not to leave devices charging unattended, and to dispose of batteries according to local environmental regulations.

4. Pricing, Payments, and Billing

All prices listed on the website are in Australian Dollars (AUD) and are inclusive of GST where applicable. We reserve the right to change prices at any time without prior notice.

Payment must be made in full before an order is dispatched. We use secure, encrypted payment gateways. By submitting your payment information, you grant us the right to process the payment for your order total. In the event of a payment dispute or chargeback, we reserve the right to suspend your account.

5. Shipping and Delivery

We strive to dispatch all orders promptly. However, shipping times provided are estimates and are not guaranteed. VapesStoreAus is not liable for delays caused by carrier disruptions, natural disasters, or other circumstances beyond our control.

Risk of loss and title for items purchased pass to you upon our delivery to the carrier. It is your responsibility to ensure the shipping address provided is accurate and secure.

6. Returns, Refunds, and Warranty

Due to hygiene and health regulations, e-liquids, coils, pods, and disposable devices cannot be returned or refunded once opened, unless they are defective upon arrival.

Hardware devices are subject to the manufacturer's warranty (typically 90 days for manufacturing defects). This warranty does not cover damage resulting from user error, drops, water damage, or unauthorized repairs. To initiate a warranty claim, you must contact our support team and provide proof of the defect.

7. Limitation of Liability

To the fullest extent permitted by applicable law, VapesStoreAus, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or the products purchased, including but not limited to health issues, property damage, or loss of profits.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of VapesStoreAus or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use our content without explicit written permission.

9. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.